FAQ
We offer limited customisation on select pieces. For special requests or bespoke orders, please contact us at.
You can shop directly through our website. Select your product, add to cart, and proceed to checkout securely.
Yes, we offer worldwide shipping. Shipping charges and delivery timelines vary based on location.
For domestic orders, delivery usually takes 5–7 business days. For international orders, 10–15 business days. Customised items may take longer.
Once your order is shipped, you will receive a tracking number via email or SMS.
We accept returns for damaged or defective items within 5 days of delivery. Please share unboxing videos/photos for smooth processing.
Exchanges are offered only in case of damage or wrong product delivery. For size or design changes, please reach out to us before placing your order.
Yes! We offer gift-wrapping and handwritten note options at checkout. You can also explore our curated gifting collections.
Yes, we use plastic-free, recyclable packaging that complements our commitment to the earth and artisanal values.
Certainly. We curate exclusive gift sets for weddings, events, and corporate gifting. Write to us at for catalogues and pricing.
